Carusel Tours Privacy Policy

1.Privacy Policy



Carusel Tours Privacy Policy determines the Administration's responsibilities towards non-disclosure and protection of the confidentiality of personal provided by the User on our request.



It refers to all information that Carusel Tours can collect about a User while they are using its service. By sending request forms, leaving comments or subscribing to Carusel Tours newsletter the User consents to all terms of this Privacy Policy.

This Privacy Policy may be modified by the Administration without preliminary notice. The current Privacy Policy can be found on this page.





2. User's personal data



When filling in Carusel Tours forms and subscribing to Carusel Tours newsletter a User provides the Administration with personal data, including e-mail address. The Website Platform and Mailing Clients that Carusel Tours are using may either automatically or with the participation of a User collect additional personal information including IP-address, browser version, country, language, utm parameters, partner's tags, address of a page's referrer and other technical data, which can be used for identification of the User without carrying additional measures.

A User may be required to provide access to accounts of third-parties service providers including, inter alia, public file storage, instant messages service, social networks and others in order to use different Services. In this case, the Administration may receive additional personal data from the third-party provider including inter alia, sex, location, user pic and etc. All information accessed through the third-party service provider shall be processed and stored in accordance with The User Agreement and Privacy Policy.


2.2. Payment Policy

The payment for Carusel Tours services (tours, accommodation, donation) can be made via banking card payment, bank transfer or PayPal. These payment systems collect and retain financial information in accordance with their User Agreement and Privacy Policy.

Carusel Tours does not store full card details. It is not a Payment Controller, as it only receives notifications about successful payments.

It is understood, however, that when receiving the payment for the services or donation, the Administration may collect additional information including, inter alia, transaction number, transaction time, type and expiration date of the card used for payments as well as the last four digits of the card number, the cardholder's name, country and city where card has been charged.


2.3. Personal Data requested by third party services

The User may be required to provide access to accounts of third party service providers including, inter alia, public file storage, instant messaging service, social networks, other, in order to use different Services. In this case, the Administration may receive additional personal data from the third-party provider including inter alia, gender, location, user pic, etc. All information accessed through the third-party service provider shall be processed and stored in accordance with the User Agreement and Privacy Policy.


2.4. Activity Data Tracking

While the User is logged into their Account, for the purposes of security and fraud prevention, the following activities are logged: date and time of signing in, date and time when the project was created, date and time when the project was deleted; date and time the password and email were changed, date and time the project and webpage were transferred to another account.




3. The way Personal Data is collected

The main ways of receiving personal information from Users:

a) A user provides personal information directly (e.g., when subscribing for the email newsletter, filling in request forms or using a payment system);
b) Personal Data is collected automatically when the User looks through or uses the our website.


4. Personal Data Use

The Administration may use Personal Data provided to it by the User to:

a) Provide client service and technical support;
b) Send notices by email, if the user signs up for Carusel Tours Newlsetter
c) Send notifications of payments made through Carusel Tour's website.


5. Transfer of personal data to third parties

The User may be required to provide Personal Data by third party services, for example, to make a transaction or integrate third-party services that give additional features to the User's website. The User provides this information voluntarily and on their own accord. All personal data required by third party services shall be processed and stored in accordance with their User Agreement and Privacy Policy.

The Administration can share personal data with service providers that perform services on the Administration's behalf. For example, the Administration can use third parties to help it provide customer support, manage advertising, send notifications and newsletters on the Administration's behalf. These third parties are prohibited from using the Users' personal data for promotional purposes.

The Administration can disclose personal data if required by within the limits of the law or to protect rights and interests if this disclosure is reasonably needed to comply with the law or to prevent fraud. In particular, the Administration can disclose the User's data if it is lawfully requested by state authorities or if it receives a justified claim addressed to the User about the violation of the Third parties' rights and/or the User Agreement.



6. Storage of data

The processing and storage of the User's personal data will be carried out lawfully during the time that the account exists. In the event that the account is deleted, some data may be stored insofar as it is necessary for fulfilling legal obligations, settling disputes, preventing fraud and protecting the interests of the Administration.

The Administration takes all necessary technical and organizational precautions to protect User's personal data against unauthorized or accidental access, deletion or alteration, blocking, copying, disclosure or other unauthorized actions of third parties.

In case of loss or disclosure of User's personal data the Administration notices the User about the fact of his personal data loss or disclosure.







7. Cookie Policy

Cookies are small text files sent by the server to the user's device. Cookies perform many functions, for example, they allow to save the settings made by the user, allow the user to move between pages after signing in and, on the whole, make working on a website easier.


Cookie files are used for:а) Identification — cookie files allow website providers to recognize your advice and your Account so they don't have to request your login details and password every time you go to another page;
b) Analytics — cookie files allow us to obtain information about the viewing how many times this or that page was viewed.


8. Managing personal data

The User can review, change or delete Personal data that was provided by them by sending an email with this request to privet@carusel.tours .

9. User's obligations

In relation of the User to the Administration, the User provides their personal data and keeps it relevant.



10. Administration obligations

The Administration undertakes to:

a) Use the information provided by the User exclusively for the purposes set out in the Clause 4 of the present Privacy Policy;
b) Keep personal information confidential; not to disclosure the User's personal information without prior written permission from the User; not to sell, exchange, publish or disclose it by any other means, except for the means indicated in the Clause 5 of the present Privacy Policy.
c) Take measures to protect the confidentiality of User's personal information according to standard procedures.
d) Block the User's personal immediately after receiving a request from the User or their legal representative or a relevant authority for the protection of the User's personal data white it is being checked in case invalid data or unauthorized activities are detected.

The Administration may share the User's personal data with the authorities in the relevant jurisdiction solely on the grounds and according to the legislation of the Russian Federation.



11. Contacts

If you have any questions, comments or complaints about Carusel Tours Privacy Policy, please contact us at privet@carusel.tours .